Terms of service

1. This agreement

These terms govern your use of DavoBooks, the business management platform operated by Webline Africa Limited ("we", "us"). By creating an account or using the platform you agree to them. If you are accepting on behalf of a company, you confirm you are authorised to do so.

If you do not agree with these terms, please do not use the platform.

2. Accounts and access

• You are responsible for the accuracy of the information you register and for keeping your login credentials confidential.
• You must tell us promptly if you believe an account has been accessed without authorisation.
• You are responsible for the users you invite and for the roles and permissions you assign to them.
• We may suspend an account where we reasonably believe it is being used unlawfully, in breach of these terms, or in a way that threatens the security or stability of the platform.

3. Fees and billing

Commercial terms, including the fees that apply to your subscription and the limits included, are set out in the written agreement or order you accept with us. Unless stated otherwise, fees are quoted excluding VAT and any other applicable taxes.

Subscriptions are billed in advance. Unless we agree otherwise in writing, they renew automatically for the same period until cancelled.

• Changes to your subscription take effect from the next billing cycle unless you agree an earlier date with us.
• We will give reasonable notice before changing the fees that apply to your subscription.
• Amounts already paid are not refundable except where required by law.

4. Acceptable use

You agree not to use the platform to:

• Break any applicable law, including tax, anti-money laundering and data protection law.
• Store or process data you do not have the right to hold.
• Attempt to gain access to accounts, companies or data that are not yours.
• Interfere with the availability or integrity of the service, including through excessive automated requests.
• Reverse engineer, resell or sublicense the platform except as expressly permitted by us.

5. Your data

The financial and operational records you enter belong to you. You grant us the limited rights we need to host, back up, process and display that data in order to provide the service.

You are responsible for the lawfulness of the data you upload and for keeping your own records where the law requires it. Our handling of personal data is described in our Privacy Policy and Cookie Policy.

6. Availability and support

We work to keep the platform available and monitored at all times, but we do not promise uninterrupted service. Planned maintenance, network failures and events outside our reasonable control may cause downtime. Support is provided by email during the hours published on our contact page.

7. Limitation of liability

The platform is a business tool, not a substitute for professional accounting, tax or legal advice. You remain responsible for the accuracy of your records and for decisions taken from them.

To the extent permitted by law, our total liability arising out of or relating to the service is limited to the fees you paid to us in the twelve months before the event giving rise to the claim.

8. Ending the agreement

You may cancel at any time from your account. We may terminate for material breach, or with reasonable notice, or where we are required to do so by law. On termination we will make an export of your data available for a reasonable period before removing it, as described in the Privacy Policy.

9. Changes to these terms

We may update these terms to reflect changes in the product or the law. Where a change materially affects you we will give notice through the platform or by email before it takes effect. Continuing to use the service after that date means you accept the updated terms.

10. Governing law

These terms are governed by the laws of the United Republic of Tanzania, and the courts of Tanzania have jurisdiction over any dispute arising from them.